Updated October 2020
The following document sets forth the Privacy Policy for the Car Australia website, https://www.caraustralia.com, and any subsequent booking mechanism provided by Equity Transport Group Pty Ltd T/A Car Australia.
Car Australia is committed to providing you with the best possible chauffeur driven experience. Car Australia is bound by the Privacy Act 1988 (Cth) the Australian Privacy Principles (APPs), the Notifiable Data Breaches Scheme & the European Union’s (EU) General Data Protection Regulation (GDPR) which sets out a number of principles concerning the privacy of individuals, their Personal Data, and Personally Identifiable Information.
Collection of your personal information
There are many aspects of the site which can be viewed without providing Personal Information or Personal Data; however, when making bookings and/or filling in the contact us form you are required to submit Personally Identifiable Information (PII), or Personal Data. This may include but is not limited to providing sensitive information in order for Car Australia to carry out the requested service. By providing us this information this passes as implied consent to the collection of this Personal Information or Personal Data.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to promotional activities, processing bookings or customer service queries. Those companies will be permitted to obtain only the Personal Information or Personal Data they need to deliver the service on our behalf. Car Australia takes all reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your Personal Information, or Personal Data.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Data Breach Notifications
While Car Australia goes to extreme lengths to ensure that Personal Information or Personal Data is only kept for its intended purpose and kept in a secure manner, we operate under the rules regarding data breach notification under the Notifiable Data Breaches Scheme. In regard to data that may be held for EU members, we also adhere to the guidelines set in GDPR for data breach notifications.
Changes to this Privacy Policy
Car Australia reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
Accessing Your Personal Information
You have a right to access your Personal Information or Personal Data, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Car Australia reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Requesting for Data Erasure
You have a right to request your Personal Information or Personal Data be permanently erased, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Car Australia reserves the right to charge a fee for searching for and erasing your information, on a per request basis.
Contacting us
Car Australia welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.
Call: 1300 999 999
Post:
Attn: Privacy Policy,
Car Australia,
P.O. Box 6383,
South Sydney Business Hub, NSW 2015,
AUSTRALIA